Distance Learning Help and Support

These video guides have been produced to help parents and students get started with the software and systems that FirstPoint is using as part of its distance learning programme. 

Microsoft Teams: 

Getting Started
 - Installing Teams and setting up - click here for the guide

Downloading the Teams App for each device first -

Step 1: Logging in with a laptop and accessing the class group

Step1.1: Logging in with an iPad/Tablet and accessing the class group (please also download the Google Chrome App from your App store)

Step 1.1.2: Accessing Teams on iPhone or Android phone and accessing the class group (extra section on how to upload/post)

Step 2: Joining a LiveStream session or watching a recorded one

Problem Solving - Error messages 

Cannot see the class group or asks for a code to join

‘Redeem now’ not working


What is Seesaw? An introduction for families (English)

Seesaw Home Learning Codes - Student Experience 


How to download the Padlet app 

Using Padlet for elearning 


Other helpful advice: 

Top Tips for studying at home 

Brain break ideas - Primary
Brain break ideas - Secondary 

KHDA guidance on coronavirus - all students to watch 

More To Explore

Next Steps

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